Support

Step 1. You will receive an email from Nucleus after you have shared your Company Accounts

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Step 2. Along with the email will be your secret Key to be used to access the App. Enter your Secret Key to progress to the App.

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If the Secret Key is entered incorrectly, you will be prompted to make the corrections and try again.

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Step 3. From this email you can access our App where you have the option to

  • Complete your Accounts sharing (writeback) process for seamless data transfer and reconciliation
  • Revoke access of your Xero data to Nucleus
  • Stop the sharing of data to Xero (Writeback)
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Expired Links or issues if occurred may present the screen below. Please contact one of our helpful customer support team member.

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